Terms of Service – Aelvi
Welcome to www.aelvi.com. By accessing or using our website, you agree to be bound by the terms and conditions outlined below. Please read them carefully before placing an order or using any part of the site.
1. Intellectual Property
All designs, photographs, product names, logos, and written content displayed on www.aelvi.com are the exclusive intellectual property of Aelvi.
Any unauthorized copying, reproduction, modification, or redistribution of our content, for personal or commercial use, is strictly prohibited and may result in legal action.
2. Product Availability & Pricing
We strive to ensure that all product information, including prices and availability, is accurate and up to date. However, in rare cases, errors may occur.
Aelvi reserves the right to cancel any order at our discretion in the event of:
Stock unavailability
Pricing or product description errors
Suspected fraudulent activity or misuse of the platform
If an order is canceled after payment, the customer will be notified, and a full refund will be issued to the original payment method.
3. Payment & Order Processing
We accept multiple payment methods, including credit/debit cards and bank transfers (within Pakistan). All online payments are processed securely through encrypted gateways.
Orders are processed upon payment confirmation. Estimated delivery times are provided for convenience and may vary due to logistics or location.
4. Returns & Exchanges
Our return and exchange policies are outlined on our Returns & Exchange page. Please read them carefully before making a purchase. We do not offer refunds for change-of-mind or sizing issues, but exchanges are available under specific conditions.
5. International Orders
We offer international shipping through trusted courier services. Customs duties and taxes (if applicable in your country) are the sole responsibility of the buyer.
6. Policy Updates
Aelvi reserves the right to update or modify any policy, pricing, or content on the website at any time without prior notice. Continued use of the site after changes constitutes acceptance of the updated terms.
7. Contact Us
For any questions or concerns regarding these Terms of Service, you may reach us at:
📧 Email: we@aelvi.com
📱 WhatsApp: +92 349 7831169