Privacy Policy

Privacy Policy – Aelvi

Your privacy is important to us. At Aelvi, we are committed to protecting your personal information and being transparent about how we collect, use, and store it. This policy outlines how your data is handled when you use our website www.aelvi.com.

1. Information We Collect

When you browse or make a purchase on our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address
Order Information: Product selections, payment method, order history
Technical Data: IP address, browser type, device type, and interaction data (via cookies)

2. How We Use Your Information

Your information is used for the following purposes:

To process and deliver your orders
To communicate order updates, promotions, and customer service responses
To personalize your experience and improve our website
To detect and prevent fraud or unauthorized activity
To comply with legal obligations

3. Data Security

We take data security seriously. All sensitive payment information is processed through secure, encrypted payment gateways. We do not store your credit/debit card details on our servers.

Access to your personal data is restricted to authorized personnel only, and we use appropriate security measures to protect your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
However, we may share limited data with trusted service providers to:

Process payments
Ship your orders
Improve site performance and analytics

All third-party partners are required to maintain the confidentiality and security of your data.

5. Cookies

Aelvi uses cookies to enhance your browsing experience. These help us remember your preferences, analyze site traffic, and provide targeted offers.

You can choose to disable cookies via your browser settings, though some features of the site may not function properly as a result.

6. Email & SMS Communication

When you provide your contact details, you may receive transactional updates, promotions, or newsletters from us.

You can unsubscribe from marketing emails at any time using the “Unsubscribe” link in the footer or by contacting our support team.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of incorrect or incomplete data
Request deletion of your data (subject to legal and order history requirements)
Withdraw consent for marketing communications at any time

To exercise these rights, please get in touch with us at wesupport@aelvi.com.

8. Changes to This Policy

Aelvi reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date.

Last updated: [19-June-2025]